FAQ about WCMS Fiona

The column view is recommended for general work in the WCMS Fiona, as it updates more quickly than the tree view.

We recommend using the list view for work that involves copying, deleting or sharing multiple files. In this view, you can select several files/folders at the same time and then copy, delete or share them.

We recommend that you select the column view under "Extras" - "Personal settings" - "Content navigator" "View". You will then automatically work in this quick view every time you log in.

A link with an anchor can be set in the content within the WCMS Fiona. First, a bookmark must be set in the main content, which can be set as an anchor using the "Insert link" function. You can find more details on this in the instructions for creating a link with an anchor.

The number of menu items and the horizontal or vertical positioning is a highly complex research topic and many usability experts are dedicated to it. As the menu is particularly dependent on the content - both what content and how much - it is difficult to give a general rule of thumb.

In general, however, the rule is that each page or article should be accessible with a maximum of 3 to 4 clicks.

If this is not the case, the website should be restructured. The best way to do this is to consult the log file analysis. This will help you to find out which pages are viewed most frequently by website visitors and should therefore be prominent in the menu.

Since our culture reads from left to right, the menu is usually expected to be on the left. However, the corporate design of the LMU Klinikum provides for this anyway.

If you have any questions about this topic on your website, please contact our support team or this is also a topic in our workshop training series.

Additionally added menu items or other changes should appear in the live version of your website no later than 30-60 minutes after their release. If this is not the case, please check the cache of your Internet browser. Often the "old" version of the page from a previous visit is saved there and therefore the change is not displayed, although it is already live on the server.

You can use the shortcut "Ctrl "+"Shift "+"Refresh" in your browser (Internet Explorer, Firefox) to force it to reload the page and not retrieve it from the cache.

Alternatively, you can also delete the cache in the browser you are using under the menu item "Extras", etc.

If your changes still do not appear online, please send an e-mail to our support e-mail address for the "WCMS am Klinikum" project.

Please note that your core package starts with the "Root core package" template and that you cannot edit this template. The "Root core package" template is intended for the project team to collect some important core package information.

In the second level below this "Root core package" template, you cannot make any changes either; however, below the templates

• Home page
• Image container
• Download container

create further templates. From this third level onwards, you can also delete the created templates (content).

As taught in the training courses for the project, you can only store images in templates of the image container type and download files only in templates of the download container type (see also: FAQ "Valid file formats"). The contents themselves are all set with the respective templates and the LMU Klinikum's default creation restrictions below "Start page".

To ensure that every visitor can use and read the website, it is important that the website is designed to be accessible. Today, the principle of accessibility means that not only people with disabilities, but also older people and people with small children, for example, are included in the freely accessible use of the designed environment. This more far-reaching approach no longer differentiates between individual groups of people; instead, the needs of all people should be taken into account and reflected in a universal design.

A PDF, Word and HTML document is accessible if its content can be fully and, above all, comprehensibly read by reading programs.

• The file must be tagged, i.e. provided with markup.
• The tag structure must be correct
• The font enlargement must work
• Alternative texts for graphics and illustrations must be available
• A main language must be specified
• Meaningful link texts
• Tables with headings
• The reading direction must be correct
• Simple sentences
• Simple words
• Abbreviations and foreign-language words must be highlighted
• The contrast of the text color must be sufficient.
  

This increase in quality in particular will significantly improve the response to your website and you will also learn where words need to be placed in the text in order to be perceived in the best possible way on the web.

Width: 130 pixels
Height: 98 pixels

Width: 198 pixels
Height: 134 pixels

Width: 260 pixels
Height: 195 pixels

Width: 233 pixels
Height: 155 pixels

Automatic reduction of the image size when setting layout 4 in the news container

Image width for display in the text flow
Selection, possible values: 130 pixels, 198 pixels, 260 pixels

Width: maximum 186 pixels

Image is automatically displayed in the width of 194 pixels.

Width with service area: 530 pixels
Width without service area: 735 pixels

Selection of height, possible values: 200 pixels, 300 pixels, 400 pixels, 500 pixels, 600 pixels

Image width for display in the text flow
Selection, possible values: 130 pixels, 198 pixels, 260 pixels and
Width with service area: 530 pixels (no text flow possible, text is below the image)
Width without service area: 735 pixels (no text flow possible, text is below the image)
Height: up to max. square

max. 530 pixel width (both portrait and landscape format display possible)

In addition, different formats are also possible in the text, but images should always be used in landscape format (corresponds to normal viewing habits) and no different image sizes should appear on an HTML page. For purely technical reasons, the width of the image cannot exceed 530 pixels

Please note that the previous HTML editor EOP will be completely removed with the upgrade to Fiona 6.9.0. The lightweight HTML editor TinyMCE is available instead.

Insert the image and text into the HTML editor. It is important that the text after the image is in a separate paragraph (must not be next to the image). Then click on the image or select it and choose "Text wrap left" or "Text wrap right" from the first drop-down menu (select box) Formats in the toolbar.

Please note that this setting is not displayed in the HTML editor, but only in the WCMS preview!

Please note that your core package starts with the "Root core package" template and that you cannot edit this template. The "Root core package" template is intended for the project team to collect some important core package information.

In the second level below this "Root core package" template, you cannot make any changes either; however, below the templates

• Start page
• Image container
• Download container

create further templates. From this third level onwards, you can also delete the created templates (content).

As taught in the training courses for the project, you can only store images in templates of the image container type and download files only in templates of the download container type (see also: FAQ "Valid file formats"). The contents themselves are all set with the respective templates and the LMU Klinikum's default creation restrictions below "Start page".

In the Fiona authoring system, content is added using templates. The templates used under the "de" folder (start page) are later published as "HTML files". Images and download files can be integrated or linked in various fields of these templates, which must first be uploaded under "images" or "downloads".

• Formats in the "Images" folder:
  gif, jpeg, jpg, png, wmf, ico, jng, psd, xcf, cur
• Formats in the "Download" folder:
  pdf, doc, zip, xls, pps, ppt, eps, dot, avi, mov, movie, swf, wmv, mp4, txt, htaccess, mp3, flv, xml, asx, mpeg, mpg, docx, dotx, ppsx, pptx, xlsx

Dynamic tables offer the option of filtering and sorting according to terms. This table can be integrated into any template with a main content.

Especially long tables with a lot of content can be confusing. To facilitate the search for terms, a Javascript was integrated into the WCMS Fiona of the LMU Clinic. This enables a table filter and table sorting so that a dynamic table is created.

However, the dynamic table function cannot be created by the editors themselves.

If you would like an existing table on your website to become dynamic, please send an e-mail to wad.support@med.uni-muenchen.de and let us know the following points:

• Subject: Table sorting and filter
• Location: Core package + path

Information (as well as events) on the intranet page of the LMU Klinikum can be entered by all employees of the LMU Klinikum with the help of an input assistant.

Under Logins and Forms you will find the relevant application forms in the drop-down accordions. You will receive the relevant authorizations within 1-2 working days.

You can then enter events and information on the hospital intranet after logging into the intranet authoring system (see FAQ "Logins").

Quick links are available on every page of a website. The quick links are located in the function bar between the header and content area. The links can be extended as required.

By default, the sitemap, LMU Klinikum homepage and RSS (optional) are preset as quick links. The links can also be extended, but should be of overriding importance. The extension of the quicklinks can only be done by the WAD support. If you have important links that you would like to include in the quick links, please send an e-mail to wad.support@med.uni-muenchen.de and let us know the following:

• Subject: Changes to the website / adding links in the "Quicklinks" area
• Desired links : Name and link destination

Please note that as soon as an index name is entered, the title is no longer displayed in the alphabetical index. Please also enter the title as an index name if it is to be displayed in the list in addition to the index name.

Icons are no longer available via the images folder. You can still use them in the main content if required.

To do this, insert an image in the main content using the HTML editor and enter the address of the desired icon in the "Target" field:

It is possible to upload several image files or download files using a ZIP folder (.zip).

If you have selected the image or download folder in which the files are to be uploaded in the WCMS Fiona of the LMU Klinikum, you can upload all the files in the ZIP folder at once via "File" - "Import archive...".

This means that you upload the zip file and when uploading, this archive is automatically unpacked into the designated folder.

Please ensure that the "Unzip to this folder" select box is checked. Otherwise, the system will create a new folder with the name of the zip file.

The cheat sheet core package can only be found in the Internet WCMS Fiona. The cheat sheet can be accessed as a separate website

You can apply for a read-only Internet ID via our support e-mail. With this authorization, you can log into the Internet WCMS Fiona and browse the cheat sheet core package.

The only requirement is attendance of a three-hour basic training course B01 in order to receive your own ID for the Internet/intranet authoring system at the LMU Klinikum.

After attending a basic training course, you can apply for the corresponding identifiers using the forms.

• Internet ID
• Intranet ID

These forms can also be found on Logins/ Applications WCMS Fiona under Web presences in Fiona.

For further information on the training courses, please refer to our training concept.

All employees of the LMU Klinikum can log into the authoring system after attending a basic training course and requesting a corresponding INTERnet or INTRAnet identifier.

You can log into the INTRAnet authoring system on the homepage of the hospital intranet on the right-hand side in the service area under "Logins" at the bullet point "Intranet WCMS / Input assistants". You can only access the start page (the link above) within the medical care network (MedVer).

You can log in using your usual workstation ID (Helios ID).

You can log into the INTERnet authoring system on the homepage of the WCMS project at the hospital on the right-hand side in the service area under "WCMS login (Internet)". The home page of the "WCMS at the hospital" project can be accessed from anywhere in the world (including within the medical care network).

You can log in using an identifier which you must apply for on this project website and which has the following form: "wcms_<name>".

You can add CVs and descriptions to a person template in various ways:

You can use the "Short description" field in the "Person" template for a short description. This text appears in the detailed presentation of the person(example).

For CVs, you can decide whether you want to insert a text using the HTML editor or use a file attachment. In both cases, create a new document below the person template. Make sure that the "Show object?" field is set to "Yes":

• As usual, use the "Main content" field if you want to manually type or insert the description or CV in the HTML editor
• Insert a CV as a file (e.g. PDF) via the "More links" field or link the file within a text in the main content

So that the user is not confused or feels negatively patronized, links should never be opened in a new window.

It can lead to irritation for the user if the browser's back function is disabled. This occurs when links are opened in new windows. For this reason, both external and internal links should always be opened in the same window. This means that "Standard" or "Own window" must be selected in the "Frame" field. As "Standard" is pre-filled, you do not need to perform any further actions.

In any case, the "Title" must be filled in so that the user can find out more information about the link target. This makes it easier for the user to decide whether they want to follow the link or whether they want to continue reading.

A link with an anchor can be set in the content within the WCMS Fiona. First, a bookmark must be set in the main content, which can be set as an anchor using the "Insert link" function. You can find more details on this in the instructions for creating a link with an anchor.

The export, which generates the intranet and Internet pages in the WCMS Fiona, runs every full and half hour from 04:00 in the morning until 22:00 in the evening.

The subsequent publication to the web server starts 20 minutes later.

In summary, this means that your changes can be seen live either after minute 20 or after minute 50 of every full hour, depending on when you have released the file in the authoring system.

One reason for this could be that you are working in the tree view. In the FAQ "Views - recommended settings" we show you how to set the recommended selection and thus speed up working in the WCMS.

If these setting tips do not result in a noticeable acceleration, there may be another fault in the system (personal WCMS profile settings on the server, backups in the background, etc.).

In these cases, please contact our support e-mail address.

Note:
Due to the Fiona --> Scrivito system changeover, appearances in the Fiona author system will only be approved in exceptional cases. In justified cases, please contact Communication and Media.

In order to create a new website in the WCMS Fiona of the LMU Klinikum, you had to take a few steps and decide whether you wanted to create the website on the Internet or Intranet.

To do this, you had to follow the guide"How to create a website" here on the project website.

With the upgrade of the WCMS Fiona to version 6.9.0, the new, lightweight HTML editor "TinyMCE" was available.

Due to the disruptive dependency on the client-side Java version, the previous HTML editor EOP for editing content was completely removed.

• You must set the new editor once for each template you use:
  Menu "Edit" > "Edit main content with..." > "TinyMCE"
• Please note that the settings are saved when you log out via the red door.

Password protection for menu items or individual documents can be set up on the websites.

Presentations and other documents that are to be made available for download to an interdisciplinary team distributed within and outside the LMU Klinikum can be protected in this way.

Please send us an e-mail with the name and location of the folder or file and the desired user name and password for your desired purpose.

Please note that the password protection set up is only displayed on the live pages and not in the WCMS Fiona preview. In addition, there is no connection to the Active Directory of the LMU Klinikum (Helios IDs can therefore not be used here)

Quick links are available on every page of a website. The quick links are located in the function bar between the header and content area. The links can be extended as required.

By default, the sitemap, LMU Klinikum homepage and RSS (optional) are preset as quick links. The links can also be extended, but should be of overriding importance. The extension of the quicklinks can only be done by the WAD support. If you have important links that you would like to include in the quick links, please send an e-mail to wad.support@med.uni-muenchen.de and let us know the following:

• Subject: Changes to the website / adding links in the "Quicklinks" area
• Desired links : Name and link destination

The use of images makes Internet and intranet presences more interesting and appealing. According to the motto "A picture is worth a thousand words", the targeted use of images and graphics on websites is highly recommended.

However, images may only be used on the Internet if the copyright-protected image rights and likeness rights or rights to one's own image have been clarified.

• Reproduction
• Distribution
• Publication

• Recognition of authorship
• Prohibition of distortion
• Rights to one's own image

These are regulated by the general right of personality. This special form of personal rights is regulated in particular in Section 22 of the German Art Copyright Act (KUG).

In order to be legally secure, we recommend our Word templates in the download area, which have been checked by the Legal department and can be of great value to you as a safeguard.

Attending a WCMS Fiona training course at the LMU Klinikum is a prerequisite for obtaining an editor ID. This is necessary because the LMU and LMU Klinikum CMS Fiona installations differ in terms of their options and working methods, and also because the various manufacturers of Web Content Management Systems (WCMS) sometimes allow different procedures.

Only after attending a basic training course can you apply for an ID for the LMU Klinikum's WCMS Fiona on our project website and/or request a website framework (core package) for Internet or intranet sites.

Please refer to the forms on Logins / Applications WCMS Fiona under Web presences in Fiona.

You can find more information on WCMS Fiona training courses under the menu item CMS Fiona training courses.

There is no effective protection for e-mail addresses against spambots (largely autonomous computer programs that send unwanted electronic messages) that is both absolutely secure, user-friendly and barrier-free!

Based on the LMU's Department VI.5 Internet Services, we have checked the following points for you that are relevant to the WCMS at the hospital:

• Manipulation of addresses
• Masking
• Use of JavaScript
• Saving e-mail addresses as images
• Captchas

There is no user-friendly, barrier-free and absolutely secure protection of e-mail addresses on the website. You have to weigh up whether you

• prioritize spam protection or accessibility for business e-mail addresses
• better protection on the recipient side, e.g. through better filters.

The job advertisements at the LMU Klinikum are maintained centrally and are published at http://www.lmu-klinikum.de/Stellenanzeigen.

• The Department II for Personnel Affairs is exclusively responsible for the creation of job advertisements in the field of medicine and administration. Further information can be found under Department II-Personnel Affairs
• The Nursing Directorate is exclusively responsible for the creation of job advertisements in the area of nursing. For further information, please contact the secretariats of the Nursing Directorate.

If you do not belong to the authorization group, please contact the user service on the 116 hotline if you need to enter an operational message.

In the event that you have to enter company notifications very frequently and want or need to organize this independently of the hotline, please apply for authorization for the "Application to maintain company notifications on the intranet" input assistant developed for this purpose. You will find the relevant application forms in the drop-down accordions under Logins and Forms. You will receive the relevant authorization within 1-2 working days.

The cheat sheet core package can only be found in the Internet WCMS Fiona. The cheat sheet can be accessed as a separate website

You can apply for a read-only Internet ID via our e-mail. With this authorization, you can log into the Fiona Internet WCMS and browse the cheat sheet core package.

Surveys increase the interaction of website visitors with your website enormously and offer you the opportunity to obtain opinions or collect information that is important for your institution.

Now you too can make online surveys available on your website for your institution or for your project in the "WCMS am Klinikum".

As an example of an online questionnaire, we would like to make the 2010 liver check available for you to view.

The LimeSurvey tool has been adapted to the needs of the LMU Klinikum in a multi-client capable and CD-compliant manner, so that it can be quickly integrated into your website.

Under the menu item"Surveys" you will find all the necessary information if you want to view/manage a survey as a participant or as an administrator. You will also find a link to the detailed documentation of the tool for creating survey forms and the options for doing so.

Events (as well as notes) on the intranet page of the LMU Klinikum can be entered by all employees of the LMU Klinikum with the help of an input assistant.

Under Logins and Forms you will find the relevant application forms in the drop-down accordions. You will receive the relevant authorization within 1-2 working days.

You can then enter events and information on the LMU Hospital intranet after logging into the Fiona intranet authoring system.

To do this, you must set the "Show calendar in service area?" field to "yes" in the "Display" field group in the "Event container" template. Please note the following for the display:

• The event calendar can only be displayed in the separate preview in WCMS Fiona.
• After approval, it can also be seen on the live page.
• The event calendar can only be shown and displayed in the "Event container" template. It is not displayed on underlying pages, such as event categories or individual events.

Videos can be integrated and made available in various ways on websites in the LMU Klinikum's authoring system:

You can import the movie files and offer them for download on your website.

Valid file extensions for the download folder:

• flv (Flash - Attention: Does not work on mobile Apple/iOS devices)
• mp4 (based on the H. standard H.264 for highly efficient video compression)

Please note that videos can only be stored in the download folder.

Maximum file size: 16 MB

The better way to display videos on the web is to play them directly on your page. The best way to do this is to use the video template, which automatically includes the Flowplayer as a playback player. This allows you to reach approx. 97% of all users.

You can find an example of this in our cheat sheet.

Please make sure to provide your video in .mp4 format (created using the H.264 codec) or in .flv format (Flash). If you need assistance with this, we will help you as usual. Please contact us by e-mail.

Maximum file size: 16 MB

If you would like to stream the films, please contact the LRZ. The LRZ offers a streaming service.

To add a video to the service area, we recommend using the Service image container template with the underlying Service image link template. This allows a preview image to be included and the link to the desired video to be set using the Video template.

The space in the service area is simply too small for the video. Both the icons in the function bar and the section of the playback image would be too small and therefore difficult to use.

Yes, a corresponding image link to a video has been created in the service area of the cheat sheet.

With the collection box (dossier) template, you can display not just one video, but several videos on one page.

This template is used to organize a collection box (dossier). The underlying blocks are displayed as one page. The order can be used to sort the blocks on the page. Any number of blocks can be created below the collection box template. This template is related to the templates "Image gallery", "Link list", "Text block", Slideshow (images), Slideshow (images and text) and "Video".